Coronavirus (COVID-19)
Delays with the mail are anticipated, please allow up to 10 working days for your kit to arrive.

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My kit has not arrived?


All of our test kits are sent via Royal Mail first class post. Most test kits arrive within 1-3 working days, however there are sometimes delays. If more than 5 working days have passed and your kit has not arrived please log in to your portal, confirm that the postal address on your record is correct and contact the SHL.UK team on 0203 315 4545 for a replacement kit.

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Sexual Health London offers a free STI testing across most of London.
Simply register with SHL.UK and complete an online consultation to order your free STI test kit.