I returned my test, but I’ve not heard anything?

We’re sorry we haven’t received your testing kit, unfortunately there are known delays with Royal Mail. All our testing kits are sent using first class postage.

It is likely your original kit will still arrive back to the lab and you will receive a notification by SMS letting you know it has been received.

If your kit was sent over 7 days ago and has still not been logged as received please let us know and we can issue a replacement kit.

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Sexual Health London offers a free STI testing across most of London.
Simply register with SHL and complete an online consultation to order your free STI test kit.