Coronavirus (COVID-19)
Delays with the mail are anticipated, please allow up to 10 working days for your kit to arrive.

Contact Us

 Need some help?

I returned my test, but I’ve not received any results?

Answer:

If you posted your test kit more than 5 working days ago and have not received an update to say your kit has been received in the lab then contact the SHL.UK team on 0203 315 4545. Most samples received in the laboratory are processed and tested within 48-72 hours of receipt.

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Sexual Health London offers a free STI testing across most of London.
Simply register with SHL.UK and complete an online consultation to order your free STI test kit.