I ordered a test but it’s not arrived?

All of our test kits are sent first class postage (Royal Mail) and should arrive within 1-3 working days. However, there are sometimes delays in the postal system and during seasonal periods test kits may take longer to arrive. If your kit has not arrived within 5 days please let us know and we will issue a replacement kit.


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Sexual Health London offers a free STI testing across most of London.
Simply register for SHL and complete an online consultation to order your free STI test kit.